How do I connect Tableau to Teamleader Focus in 5 minutes?

Execute the following steps to connect Tableau to Teamleader Focus. You only need knowledge of Tableau, your own business and the Teamleader Focus administration.

Teamleader is a cloud solution for customer management. Teamleader includes CRM as well as project and tickets. Teamleader can be extended by defining custom fields on several core concepts.

No technical knowledge is needed nor knowledge on the Teamleader Focus APIs to connect Teamleader Focus to Tableau. This step-by-step plan will tell you exactly which steps you need to go through on Invantive Cloud to create your own Azure data warehouse with data from Teamleader Focus.

The steps to connect Tableau to Teamleader Focus are:

  1. Register an Invantive Cloud account.
  2. Create a Teamleader Focus database.
  3. Make the Teamleader Focus database available through the Tableau OData connector.
  4. Connect Tableau to Teamleader Focus through the connector.
  5. Load data from Teamleader Focus into Tableau.

Invantive Cloud offers a Teamleader Focus connector to download data from Teamleader Focus into Tableau, but there are over 75 other connectors available also for SQL, Power BI, Power Query, Tableau und Azure Data Factory.

With the Teamleader Focus connector for Tableau you will by default fetch the data from all connected Teamleader Focus companies in your dashboard. You can limit the number of Teamleader Focus companies that are retrieved in Tableau through the Database settings. For example, you can also limit the connector for Tableau to the data from exactly one Teamleader Focus company. Of course, you can also filter the data by a specific Teamleader Focus company using a filter step in Tableau. The Teamleader Focus connector for Tableau has advanced optimizations for great real-time performance with both a single Teamleader Focus company as well as with hundreds of Teamleader Focus companies.

When you are having questions, please check the forums for Teamleader Focus. Every organisation is entitled to 1 hour of free training to help you get started. This free hour also applies to free plans.

Register Account on Invantive Cloud

Skip this step when you already have an account on Invantive Cloud. Otherwise execute the following steps one time to register an account on Invantive Cloud:

  1. Go to Invantive Cloud start page.

  2. Select the Log on-button.

  3. Select the Sign Up-button. Sign Up to Invantive Cloud.

  4. Enter your business email address. Enter business email address.

  5. Select the Next-button.

  6. Enter your personal data. Enter personal data.

  7. Select the Next-button.

  8. Enter your password and repeat the provided password.

  9. Select the Next-button. Enter two identical passwords.

  10. You will receive a six-digit verification code by email within 2 minutes.

  11. Enter the six-digit verification code. Six-digit verification code to validate email address.

  12. Select the Sign Up-button.

  13. Log on now. Sign Up.

  14. Make sure you have an authentication app installed on your phone. Select the Next-button. Prepare TOTP-configuration.

  15. Add the displayed QR code to the authentication app, enter the current verification code, and choose "Finish". Scan QR-code into TOTP-app and enter current code.

  16. Skip registration of the organization. Skip company registration.

  17. Complete your personal data and choose 'Save'. Complete personal data.

  18. Go to the dashboard. Navigate to dashboard.

  19. The Invantive Cloud dashboard will be shown.

You now have a login code on Invantive Cloud with which you can set up the connection with Teamleader Focus and numerous other platforms. You will use the same Invantive login code and workflow for all other platforms.

Create Teamleader Focus database

In this step, we set up a database with data from Teamleader Focus. The database is "virtual" because it is not a traditional database, but is fed real-time from Teamleader Focus. Invantive Cloud provides Tableau with a real-time link to Teamleader Focus. The database will be used for all your Teamleader Focus reporting with Tableau. So you only need to perform these steps once.

  1. Click the Add Database button. Add database.

  2. Select Teamleader Focus from the list. Select Teamleader Focus connector.

  3. Please fill out the form with login information for Teamleader Focus.

  4. Select the OK-button.

Congratulations! You can now process data from Teamleader Focus within the Invantive Cloud website. You can do this for example with the interactive SQL editor.

Grant connection from Tableau access to Teamleader Focus

To retrieve the data from Tableau we create a link via Invantive Bridge Online. This creates a "bridge" between the cloud of Invantive and the standard OData connector that is available in every version of Tableau. You do not need to install anything locally: no connector, no ado.NET provider and no Tableau add-on neither.

Execute the following steps to safely use the data from Teamleader Focus outside of Invantive Cloud:

  1. Next to the database you will find an orange text requesting you to allow access from your current location (IP address). Select the nearby orange button.

  2. You can completely disable IP address checking by entering an asterisk ("*").

You are now ready to import the Teamleader Focus data into Tableau.

Configure Tableau connector for Teamleader Focus

You will now pull in Tableau data from Teamleader Focus through the established link.

Please note again that Invantive Cloud under the hood handles all complexity such as setting up credentials such as a refresh token, acquiring an access token, optimizing and parallelizing access, accessing an API within the rate limits, scopes and security restrictions. There is absolutely no need for knowledge on complex technical topics such as OAuth access tokens or API.

Execute the following steps:

  1. Start Tableau and choose "More..." from the "To a Server" menu on the left menu "Connect". Prepare import of Teamleader Focus data into Tableau.

  2. Search and select the OData connector.' Select the Tableau OData connector to import data from Teamleader Focus.

  3. Enter in the window the Bridge Online URL of the Tableau database. This URL containing the data can be found in the Database-form of Invantive Cloud. Choose authentication type "Username and Password". Enter the Invantive Cloud user name and password. OData URL for Teamleader Focus with log on credentials

  4. The list of available Teamleader Focus tables appears. Select the desired tables and construct your Tableau dashboard. Select Teamleader Focus tables and process them in Tableau.