Tilgængelighed af service

Invantive-produkter er kun tilgængelige til brug i specifikke lande for virksomheder, der er baseret i disse lande. Produkternes tilgængelighed er uafhængig af, om de er gratis eller betalte. Derudover er nogle brancher og nogle brugstyper udelukket. Tilgængeligheden kan variere i tid uden forudgående varsel.

Brugere kan opleve udfald, når de rejser gennem områder uden dækning. I så fald anbefales det at overveje at bruge en tunnel som f.eks. virksomhedens VPN eller en virtuel pc på Microsoft Azure, der ender i et understøttet land.

Fejl på grund af utilgængelighed

Hjemmesiderne for onlineprodukter som Invantive Cloud er typisk blokeret for adgang fra ikke-dækkede områder. Når du navigerer til https://cloud.invantive.com, vil der opstå en fejl som f.eks:


                        403 ERROR
                        The request could not be satisfied.
                        The Amazon CloudFront distribution is configured to block access from your country. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Der kan opstå en fejl, når et lokalt produkt som Invantive Query Tool bruges uden for et serviceland, f.eks:


                        itgenscr242
                        Services are not provided on this location with IP address a.b.c.d.
                        Please make sure you are not using a VPN or Onion and are located within the European Union, United Kingdom or North America.

or:


                        itgenwed008
                        Services are not provided in the country XYZ
                        Please access the application from a supported country and do not use an anonymous IP-address.

Sådanne blokeringer af brugen af Invantive-produkter kan også forekomme, når brugen sker inden for et serviceret land af ikke-regulerede tjenester såsom anonym VPN, opkaldssteder, TOR-exits eller sortlistede IP-adresser.

Blokeringer af brugen af Invantive-produkter kan også forekomme, når brugen sker fra et netværk, der drives af en internetudbyder, som fremmer had, misbrug af børn, svigagtige aktiviteter, ekstremisme og/eller ulovlige aktiviteter.

Lande

Invantive-tjenester er tilgængelige i følgende lande:

Åland (AX)
Andorra (AD)
Anguilla (AI)
Aruba (AW)
Australien (AU)
Australsk Antarktis-territorium (AQ)
Belgien (BE)
Bonaire, Saint Eustatius og Saba (BQ)
Bosnien-Hercegovina (BA)
Bouvetøen (BV)
Britisk territorium i Det Indiske Ocean (IO)
Bulgarien (BG)
Canada (CA)
Caymanøerne (KY)
Cocosøerne (CC)
Cook-øerne (CK)
Curacao (CW)
Cypern (CY)
Danmark (DK)
De Amerikanske Jomfruøer (VI)
De Britiske Jomfruøer (VG)
Estland (EE)
Færøerne (FO)
Falklandsøerne (Islas Malvinas) (FK)
Finland (FI)
Frankrig (FR)
Genforening (RE)
Gibraltar (GI)
Grækenland (GR)
Grønland (GL)
Guernsey (GG)
Heard Islands og McDonald Islands (HM)
Holland (NL)
Irland (IE)
Island (IS)
Isle of Man (IM)
Italien (IT)
Japan (JP)
Jersey (JE)
Kap Verde (CV)
Kina, Republikken (Taiwan) (TW)
Kroatien (HR)
Letland (LV)
Liechtenstein (LI)
Litauen (LT)
Luxembourg (LU)
Malta (MT)
Martinique (MQ)
Monaco (MC)
New Zealand (NZ)
Niue (NU)
Nordmarianerne (MP)
Norfolk Island (NF)
Norge (NO)
Oman (OM)
Østrig (AT)
Polen (PL)
Portugal (PT)
Puerto Rico (PR)
Rumænien (RO)
Saint-Barthélemy (BL)
Saint-Martin (MF)
Saint-Pierre og Miquelon (PM)
Sankt Helena (SH)
Sankt Maarten (SX)
Schweiz (CH)
Serbien (RS)
Singapore (SG)
Slovakiet (SK)
Slovenien (SI)
Spanien (ES)
Storbritannien (GB)
Surinam (SR)
Svalbard (SJ)
Sverige (SE)
Sydgeorgien og Sydsandwichøerne (GS)
Sydkorea (KR)
Tjekkiet (CZ)
Tokelau (TK)
Turks- og Caicosøerne (TC)
Tyskland (DE)
USA (US)
Vatikanstaten (VA)
Vietnam (VN)
Wake Island (UM)
Wallis og Futuna (WF)

Målgrupper

En række målgrupper er udelukket fra service baseret på en række kriterier, der indikerer et misforhold mellem Invantives langsigtede sociale og/eller virksomhedsmål og den respektive målgruppe.

Den globale udelukkelsesliste er:

Consumers.
Companies listed on a stock exchange.
Companies with an office in over 50 countries and/or a head count of over 25.000 employees.
Commercial companies that are explicitly excluded from investing in by the Dutch Triodos Bank and/or Dutch ASN bank.
Production, sales and service of weapons.
Companies which have been involved in corporate fraud, including by board members or in role as accountant, solicitor or lawyer.

Udelukkelseslisten for Holland er:

Employment agencies unless of excellent standing.
Industrial livestock production.
Governmental organizations.
Collection agencies (both members of NVI as well as non-members).

Udelukkelseslisten for USA er:

Governmental organizations.

En af følgende fejl kan opstå under tilmeldingen for virksomheder i en ekskluderet målgruppe:

itgeneuy041: The email address is blocked for use with Invantive products. Please contact Invantive user management.
itgeneuy138: The domain of the email address does not allow use with Invantive products, for instace because the organization falls outside Invantive’s target audience. Please use an email address for a company within Invantive’s service area (see LINK).

Tilsigtet brug og begrænsninger

Begrænsninger

Denne software, der er udviklet af Invantive, er designet til at understøtte en række forretnings- og informationsteknologiske databehandlingsfunktioner, som f.eks. regnskab, finansiel rapportering og salgsrapportering. Det er vigtigt at bemærke, at denne software ikke er designet, testet eller godkendt til brug i miljøer, hvor funktionsfejl eller svigt kan føre til livstruende situationer eller alvorlige fysiske eller miljømæssige skader. Dette inkluderer, men er ikke begrænset til:

Nukleare anlæg: >Softwaren må ikke bruges til operationer eller funktioner, der er relateret til kontrol, vedligeholdelse eller drift af nukleare anlæg.
Defense and Military Applications: this software is not suitable for use in defense-related applications, including but not limited to weaponry control, military strategy planning, or any other aspects of national defense.
Aviation: the software is not intended for use in the operation, navigation, or communication systems of any aircraft or air traffic control environments.
Healthcare and Medicine Production: this software should not be utilized for medical device operation, patient data analysis for critical health decisions, pharmaceutical production, or medical research where its failure or malfunction could impact patient health.
Chemical and Hazardous Material Handling: this software is not intended for the management, control, or operational aspects of chemical plants or hazardous material handling facilities. Any malfunction in software used in these settings could result in dangerous chemical spills, explosions, or environmental disasters.
Transportation and Traffic Control Systems: the software should not be used for the control, operation, or management of transportation systems, including railway signal controls, subway systems, or traffic light management. Malfunctions in such critical systems could lead to severe accidents and endanger public safety.
Energy Grid and Utility Control Systems: this software is not designed for the control or operation of energy grid systems, including electrical substations, renewable energy control systems, or water utility control systems. The failure of software in these areas could lead to significant power outages, water supply disruptions, or other public utility failures, potentially endangering communities and causing extensive damage.
Other High-Risk Environments: any other critical infrastructure and environments where a failure of the software could result in significant harm to individuals or the environment.

Brugernes ansvar

Users must ensure that they understand the intended use of the software and refrain from deploying it in any setting that falls outside of its designed purpose. It is the responsibility of the user to assess the suitability of the software for their intended application, especially in any scenarios that might pose a risk to life, health, or the environment.

Ansvarsfraskrivelse

Invantive disclaims any responsibility for damage, injury, or legal consequences resulting from the use or misuse of this software in prohibited or unintended applications.

Kontakt os

Hvis du har spørgsmål om tjenestens tilgængelighed, bedes du kontakte os:

Via e-mail: security@invantive.com
På telefon: +31880026598